Politique de remboursement

Return and Refund Policy

Thank you for shopping at House Of Turquoise.

If, for any reason, You are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to House Of Turquoise, 602, Panna Terrace, Near Jogger’s Park, Opp Swara Blossom, Rupani Circle, Bhavnagar 364002.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to House Of Turquoise, accessible from https://houseofturquoise.in/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You placed the order.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@houseofturquoise.in

  • By visiting this page on our website: http://houseofturquoise.in/contact-us/

  • By phone number: +91 9727165981

  • By mail: 602, Panna Terrace, Near Jogger’s Park, Opp Swara Blossom, Rupani Circle, Bhavnagar 364002

We will reimburse you no later than 14 days from the day on which we receive the cancelled Goods. We will use the same means of payment that you used for the order, and you will not incur any fees for such reimbursement.

Returning Goods

We currently do not accept returns.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your cancellation. Once the cancelled product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@houseofturquoise.in

  • By visiting this page on our website: http://houseofturquoise.in/contact-us/

  • By phone number: +91 9727165981

  • By mail: House of Turquoise 
    1833,B2, Next to Champa Flats, Rupani circle, Bhavnagar 364001